“You’re the 2014 Postgraduate Degree Valedictorian.” This is the good news that Vatel Lyon gave Cassandre Milliere when they got the results for their students.
“I was just hired as the Operations Assistant Manager at the Ermitage de Corton, a four-star boutique hotel in the French Burgundy region.”Here’s what Cassandre has to say. This student, now a Vatelien, winds up her Vatel years on a fine note!
How and why did you choose Vatel Lyon?
I started with the Foundation year after having studied in prep school for two years to enroll in an Ivy League Business School. Ever since I was a little girl, I wanted to work in hospitality. I could have decided to go to a general business management school, but the hospitality industry was my true love as well as my vocation. In addition to that, I was aware that attending Vatel would make me more bankable by specializing in a thriving sector.
In your opinion, what quality is indispensable to succeed at Vatel?
You have to be very strict. In Vatel, continuous assessment doesn’t count for your final grades, even though it’s truly a springboard for success. I’ve always thought that continuous assessment was a type of psychological obligation forcing you to keep reviewing regularly. That makes final exams less stressful and tiring, and it helped me improve my performance.
And to succeed in an internship? Tell us a bit about your professional experience.
Well, for an internship, I’d say you have to be really curious. An internship can take two different turns: either students just do what is asked of them, or else they are proactive, take initiatives and discover and give a helping hand to other departments. For example that’s what I did in my first internship in Brussels. I was a Front Desk intern in a 100 room hotel. All I had to do was take care of check ins and check outs. After two months, when I had assimilated all of this, I asked if I could also work in the Reservations department. This was an initiative management really appreciated and they even trained me in the hotel’s Yield Management strategies. So my curiosity allowed me to go back to Vatel with extra knowledge and experience.
How did Vatel courses respond to your needs and expectations?
I’d always wanted to work in a small luxury hotel where staff members have to be multi-skilled. So what I really liked about Vatel’s curriculum was the complementarity between subjects. Plus their practical education courses now have allowed me to become much more legitimate for those whom I train and manage. In addition to that, internships represent an extra experience, a reality check of what really goes on in the workplace, but most of all, an opportunity to land a job. This is why I think it is important to strategically choose your internships.
How were you hired for the job you hold today?
It was thanks to my fourth year internship. I was directly hired by the hotel where I was doing it. It is a little four-star luxury hotel with 12 rooms, located on the Burgundy Vintage Wine Route, which allows tourists to visit our famous Burgundy vineyards. I also was born in this region. I was hired as the Operations Assistant. In a nutshell, my job is to make sure that everything is running seamlessly in the hotel on a daily basis. I like the many tasks I’m in charge of: check in and check out, reception, reservations, quality, auditing results, and so on. But what I do most of the time is marketing. I’m in charge of everything concerning Yield Management and distribution for our hotel (choosing our advertising, opening and closing dates, bulk packages, etc.).
Today I’m really happy to work in such a diversified job with managers who trust me and give me responsibilities.So right now, I’m planning on making the most of this opportunity to learn all I can about how to manage a hotel like this, and maybe, sometime down the road, have my own little hotel.
In early September, the MBA students specializing in "Finance & Project Development" have made their return. We went to meet one of them and got some feedback.Read more
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Announced a few months ago, Vatel was undergoing the steps to becoming accredited as an “Ecole Supérieure”. As of October 12th 2018, it has successfully achieved this accreditation!Read more
On September 1st, on Vatel Switzerland’s campus, 86 newly graduated Vatelians, received their diplomas by the famous Swiss Mountaineer, Mr. Jean Troillet.Read more
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September marks the return of our 2nd and 3rd year students from their internships. We talk to one of them to get the scoop on their experience!Read more
Robin Beney and Matthias Le Large, two 3rd year students, came in first place in the annual creative challenge of the Ecole Hôtelière de Lausanne out of over 40 participating hospitality management schools.Read more
Human Resources Director of one of the most beautiful Swiss Palaces, Florence Vialletel talks about her professional experiences, and Vatel students that she recruits for internships.Read more
After two days of auditing, the Vatel School in Martigny received the Swiss Eduqua label, recognizing its certification as a continuing educational institution.Read more
Vatel Switzerland is launching it's new MBA specialization Finance.Read more
On the special occasion of the launch of Vatel Switzerland’s new MBA Program, Marc Forestier, the Program Director and graduate of HEC Paris, gave us an interview.Read more
The 5th edition of the Graduation Ceremony takes off with a prestigious sponsorship and this year’s Event Ambassador, Mr. Leonard Gianadda.Read more
Une sélection d’étudiants de Vatel Martigny se sont distingués par leurs compétences à l’occasion du plus grand meeting aérien de Suisse organisé du 15 au 17 septembre 2017.Read more
MBA student, Aubane Rietsch, made her dreams come true by obtaining the position of Sales and Marketing Trainee.Read more
Vatel Switzerland had the honor to welcome the members of the executive management of the prestigious luxury hotel chain for the placement of trainees and the recruitment of their future international executives for their 5* Hotel in Paris.Read more
Laura Pasquier explains her latest internship opportunityRead more
Cynthia Abi Khalil and Antoine Swaelus, 2nd year students of the bachelor international class, worked during 5 weeks of their practical courses to organize the gastronomic fortnight Vatel international cuisine under the theme of Belgium.Read more
Three of our 3rd year students of the international class worked during their last practical week in order to gather students with their families around one royal family table, to enjoy a lovely dinner with a warm cozy atmosphere.Read more
Florence Delhaise, class of 2015 has won the 2017 Bucherer Trophy for the best receptionist in SwitzerlandRead more
Vatel Switzerland’s newest Event Ambassador reaches the summit!Read more