The grand opening of The Peninsula Paris ? Titanic work requiring over 900 workers in the hotel that has 200 luxury rooms including 34 suites, six restaurants, an 1,800 square meter spa, a 20 meter pool, and a fleet of vehicles for hotel guests. Parisian luxury hotels at their apex, truly a “city in the city,” made up of 600 employees, carefully recruited by Nicolas Tessier, a Vatel 2005 alumnus, who was hired in February, 2014 in the Human Resources department of the Hotel.
The first European palace of the Hong-Kong based Peninsula brand opened in Paris on August 1st, 2014. In February, you were hired as the Assistant Human Resources Manager. How did you get this job?
For the past four years, the name The Peninsula Paris, has been on everyone’s lips in hotels in Paris. I impatiently waited for it to open, read everything I could about the group and their Parisian project and I understood that I shared the same values that Peninsula Group defends. Values of respect, generosity, humility and well-being of all employees are some of the strengths that made me want to work one day in Human Resources. So without a minute of hesitation, I sent in my application to Sylvie Quintin, the Human Resources Manager, who gave me the opportunity to show my passion for the hospitality industry and my drive to work in Human Resources when she first interviewed me for a job. Then I had the opportunity of meeting Nicolas Beliard, the General Manager. These interviews confirmed how important human values are for Peninsula and I insisted on how motivated and committed I was to participate in this adventure. I sincerely thank them for trusting me and giving me all these opportunities to continue learning in this job.
What are you doing to prepare the grand opening of this exceptional hotel?
Opening a hotel like The Peninsula Paris is an extraordinary adventure. We all start out with a blank page and we want to succeed in every field. To do this, we brainstorm a lot, getting feedback from all the others to make the best decisions. And we never forget the core of the hospitality industry: wanting to make others happy. I hope that all those who participated in the events we undertook, felt this.
Today our priorities in the Human Resources department are to finish recruitment of 520 employees for the hotel’s grand opening and then reaching a total of 600 in a few months, and of course making good working teams and coaching our employees. We meet both professionals and students in job fairs, or when we present our Group at schools. Each time, we can see how all these candidates smile, and really want to be a part of our teams, and that’s the greatest way for them to thank us.
Can you give us a few facts and figures about Peninsula Group hotels?
The Hong Kong and Shanghai Hotels Limited, which owns the Peninsula Hotels brand, is a family owned group managed by Sir Michael Kadoorie. Very present in Asia with six hotels, but also in the United States with three hotels, the Group is making its European entrance in Paris, with the opening of its tenth hotel, on August 1st, 2014.This hotel, which defines new standards in design, luxury and comfort, is yet another milestone in the brand’s approach to excellence, conferring a new level of distinction to Paris, the City of Light.
I had an incredible experience in the Le Meurice Hotel. Dorchester Collection was with me all along my career and I was able to have held four different jobs.
First of all I started off as the Human Resources Assistant in charge of the payroll for three years. I was then promoted to Payroll Manager for two years, before become the Human Resources Coordinator, in charge of employee trade union relationships, and then Assistant Human Resources Manager. Each time I was promoted, the Le Meurice Hotel trained me for my new functions and helped me understand their stakes. The Dorchester Collection training program is an ongoing one. The farther you go in your career, the more training they give you with more managerial information. I totally loved working at the Le Meurice. And I’m very grateful for all the opportunities Management of this hotel gave me.
Why did you choose Vatel and what memories do you have? How did Vatel courses (theoretical courses, practical applications and internships) respond to your needs and expectations?
I was 16 when I had a summer job in a hotel-restaurant. I started off by serving breakfast, working at the front desk, and cleaning the rooms, and then I became interested in all the different jobs that this sector of activity had to offer. And in my last year of high school, I decided not to continue my higher education in law as planned, but in hotel management. I started to look for a school that would give me both theoretical and practical knowledge.Vatel met my criteria. Learning to confront reality in the workplace, by applying theoretical knowledge, for me, was something that was essential. So that’s when I applied to Vatel without any precise idea of what I wanted to do upon graduating.
I remember my first year of schooling where my internship took place in the Plaza Athenee Room Service department. That confirmed for me that I wanted to work in the future, in a luxury hotel environment. I saw staff with an eye for details, innovation and the desire to do everything possible to make their guests’ stay an unforgettable one. Then in my second year, I did my internship at the Hotel Scribe at the Front Desk. At the end of this internship I knew that I wanted to continue and work in Human Resources. I wanted to continue working in luxury hotels but also to be able to build more long lasting relationships with employees than those we were able to have with our guests. I wanted to participate in managing the careers of my fellow employees. When I did my final internship in the Human Resources department of the Park Hyatt Paris Vendome Hotel, I knew I had made the right choice for my career.
Vatel allowed me to confirm my choices little by little. What makes this school so very strong, are the courses given by professional faculty members and instructors, as well as the internships we do in luxury hotels.
What advice would you like to give to Vatel students who would also like to work in Human Resources?
This is a department where you really must love your job. Whether it’s in training, recruitment, social laws, or whatever, wanting to accompany your fellow employees on a daily basis and help them become personally fulfilled in their job must be your top motivation.
I’m aware that my schooling helped me transform myself quickly. Because I had worked with operational teams in my internships, I was quite aware of what really took place in these jobs, and it was easier for me to know what these employees really needed and expected. If I had some advice to give to those who want to work in Human Resources, I’d say that you have to like working with people, know how to manage teams, federate all sides and manage conflicts. On a daily basis, you have to be able to anticipate problems, be a good listener, be open-mined, intuitive, know how to deal with the unexpected and be a good trouble-shooter, while remaining firm, depending on the situation.
An essential culinary experience that you don’t want to miss! Twice a year, the Vatel Restaurant invites you to discover the flavors of its gourmet fortnights.Read more
After a successful run in the 2018 edition, Vatel Switzerland once again, gets out its sneakers for the 10km in Lausanne. This year, students and teachers will support the ESPA association: Space of Support and Prevention- Sexual Abuse.Read more
During the harvest, we announced to you that Vatel’s wine was in the making. Well now it has arrived for your tasting pleasure!Read more
Vatel cultivates the qualities required to be a good professional in the hospitality industry: being fluent in foreign languages, knowing how to work with other cultures... Hoteliers are attracted by Vatel students’ resumes, as Vateliens can tell us.Read more
François Perraud feels both a hotelier and a financial controller, an expertise that he likes to pass on to Vatel students.Read more
Jeremie de Fombelle has always loved resorts and has seen many of them, before coming to Mauritius. And this is where he really fell in love! But economic competition is stiff. How can you stand out, if not by the quality of your management?Read more
Vincent Mattera, Food & Beverage Director at the "3 Couronnes Hotel" in Vevey, gives us his point of view on his relationship with Vatel Switzerland and working with our students.Read more
On February 28th and over a month and a half of work, the Hotel Vatel and Vatel Switzerland inaugurated the new student learning ground; the Vatel Restaurant.Read more
A graduate of the class 2015 from Vatel Switzerland, Romanian alumna, Ioana Anghel today works in Dubai and is living her dream, working in the luxury hotel industry. She currently works as the Sales Director at the Kempinki Hotel.Read more
A professor of marketing, corporate promotion and negotiation, Sophie Lot loves adult education and teaches at Vatel Switzerland.Read more
Thanatat Boonpeng: a young Vatel graduate at Siam Kempinski Hotel Bangkok.Read more
Every day, Vatel students and instructors prepare for class, study, and fan the flames of their curiosity, thanks to the cutting-edge digital library provided by the ScholarVox platform. Come right this way for digital access to knowledge!Read more
An MBA specializing in ecotourism opens in Madagascar. This island has all it takes to materialize this demanding approach of responsible and innovative tourism.Read more
Like every year, the school organizes several Open Day’s annually and invites you to meet with students, professors, management as well as the admissions team. This opportunity is to discover the campus as well as the Vatel Spirit!Read more
During the Vatel Switzerland MBA specialization, students had the opportunity to launch an entrepreneurship project and also use their expertise in providing their services to Swiss companies.Read more
Mrs. Conchon, a Marketing teacher at Vatel Switzerland, went with her 2nd year students to Verbier, the famous ski resort in Switzerland. This was the occasion to meet professionals in the tourism and hospitality sector.Read more
New ideas, enthusiasm, the desire to embrace a gourmet universe: Jerome Ferrer’s story has all the ingredients that inspire the best “success stories” to strategy professors!Read more
The hospitality and tourism industries are particularly concerned by sustainable development. And what if Vatel alumni played a key part in this transition towards more environmentally friendly hotel management?Read more
Travel broadens the mind, as the old saying goes. It also leads to unconventional restaurants. Let’s meet two Vateliens who founded Le Kaya Restaurant in Tignes.Read more
Besides having a Bachelor or an MBA Vatel, what does being a Vatelien mean?Read more
Throughout their entire careers, Vatel alumni remain in touch with their schools. This is also true for Kevin Tessieux, who has never forgotten that he was also once a student, and who now shares this knowledge with students today.Read more
The “Vatel Switzerland’s Student Life” activities make their graceful return thanks to its new president: Logan Grand.Read more
Chahrazade Baroudi, a Vatelien since 2013, describes her job as Marketing and Communication Manager in IDAM, Alain Ducasse’s restaurant on the top floor of the Doha Museum of Islamic Art, in Qatar.Read more
Going on two years now, the Jospeh Favre Grand Prix is the meeting point for Swiss Gourmet. Once again, our students had the opportunity to participate.Read more
In a vine growing region like Valais, Vatel Switzerland had to, of course create its own wine. In part of the courses “Vintage wines”, students aren’t just learning theory but are taking action.Read more
Future hospitality professionals, welcome to Vatel’s 100% management simulation serious game! For an entire week and on three continents, MBA students met the challenge of managing a 4-star hotel and a resort in the Indian Ocean. The winners are...Read more
Who is Gaelle Garnier, the new manager of the network of 35,000 Vatel alumni throughout the world? Let’s meet a Vatelien who works with Vateliens!Read more
The 25th Eurhodip conference, which Vatel took part in, took place in Croatia. Targeting responsible tourism, this conference allowed participants to have more information on opening higher education courses in the field of sustainable development.Read more
Designed to address the needs of the global hospitality industry, the Marco Polo program strengthens the international profile Vatel students have and has just received the prestigious Best Innovation in an Educational Program Award.Read more
Announced a few months ago, Vatel was undergoing the steps to becoming accredited as an “Ecole Supérieure”. As of October 12th 2018, it has successfully achieved this accreditation!Read more
As part of its "tea, wine and culinary art" event, the Swiss Dojo Center opened its doors to students from Vatel Switzerland for a week of discovering the Valais region as well as various distinct flavors that tea, wine and gastronomy have to offer.Read more
In early September, the MBA students specializing in "Finance & Project Development" have made their return. We went to meet one of them and got some feedback.Read more
Graduated in 2011, Alexis Bouche began his career in England. Six years later, he returned to France and is now the Sales Manager of the 5-star hotel, Villa Maïa.Read more
Nearly 40 years old, and now 50 campuses in 32 different countries: Vatel Group opened its first school in Paris and is continuing to grow and duplicate its innovative educational concept in schools abroad.Read more
Trained at Vatel Nimes ten years ago, Chloe Wu has a brilliant career in China. She no longer works in the hospitality industry, but has not forgotten her passion of hospitality and service...Read more
Vatelalumni.com, free and connected to your LinkedIn profile, will soon be one of your favorite internet sites!
The Vatel International Research Center in Hotel and Tourism Managementhas just published the 10th edition of its Journal, which targets research and reflections on changes taking place in the hospitality and tourism industries.Read more
Curiosity, humility, team spirit... A Vatelien shares his commitment to values his school transmitted to him.
The same international spirit that students have Vatel and 4 students in nursing undertake a humanitarian project in Madagascar.Read more
A traveler - salesman - ambassador, Marco Polo introduced Asia, at that time nearly unknown, to Europe. This inspirational fate has given its name to Vatel’s international exchange program, where students can study at another Vatel campus for a year.Read more
The most senior representatives in the international hospitality industry give Vatel the Best School Hospitality Award. An entire profession thus acclaims them.Read more
Learning the skills needed to be a manager, quick employability, international careers... Vatel, the passport that gets you hired. See the video.Read more
September marks the return of our 2nd and 3rd year students from their internships. We talk to one of them to get the scoop on their experience!Read more
On Monday morning, 80 new students arrived at Vatel Switzerland. The intake week was the occasion for these fresh new Bachelors to discover the school, the area, and to well prepare themselves for the academic semester ahead.Read more
On September 1st, on Vatel Switzerland’s campus, 86 newly graduated Vatelians, received their diplomas by the famous Swiss Mountaineer, Mr. Jean Troillet.Read more
The 5th edition of the Graduation Ceremony takes off with a prestigious sponsorship and this year’s Event Ambassador, Mr. Leonard Gianadda.Read more
On the special occasion of the launch of Vatel Switzerland’s new MBA Program, Marc Forestier, the Program Director and graduate of HEC Paris, gave us an interview.Read more
Vatel Switzerland is launching it's new MBA specialization Finance.Read more
After two days of auditing, the Vatel School in Martigny received the Swiss Eduqua label, recognizing its certification as a continuing educational institution.Read more
Human Resources Director of one of the most beautiful Swiss Palaces, Florence Vialletel talks about her professional experiences, and Vatel students that she recruits for internships.Read more
Robin Beney and Matthias Le Large, two 3rd year students, came in first place in the annual creative challenge of the Ecole Hôtelière de Lausanne out of over 40 participating hospitality management schools.Read more
A professor of hospitality management, restaurant services and tourism management for over 28 years, Pat Golden-Romero teaches MBA Vatel courses at Vatel San Diego, USA.Read more
Followed by her studies at Vatel Switzerland, one of our students was selected to participate in a training program by one of the most renowned hotel groups within the industry, Intercontinental Hotel Group (IHG).Read more
On Friday the 15th of June, after a week of exams for Bachelor students, everyone gathered for the memorable and lively Gala night for Vatel Switzerland.Read more
Vatel Switzerland’s gastronomic fortnight takes us to the flavors of Singaporean cuisine.Read more
The file submitted this spring to the SEFRI (State Secretariat of Education, Research and Innovation) has been well received with a seal of approval for the "École Supérieure" accreditation.Read more
Vatel Switzerland student Naika, participates in one of Switzerland’s most famous mountaineering ski races organized every two years by the Swiss Armed forces.Read more
Last week our MBA graduating students had to put on their entrepreneurial thinking caps to present their year-end projects.Read more
In the French speaking part of Switzerland known as the Swiss Romande, each year in Lausanne, the « Forum of 100 characters of Switzerland” is organized with the aim of discussing the country’s future.Read more
Vatel Switzerland 3rd year students get acquainted and cozy at the newest Oenopark !Read more
We took the time to catch up with third year Bachelor student, Dimitri Guillton, and find out his enriching experience at the St.Regis Bora Bora Resort and Spa ***** as a Concierge.Read more
This week we had the chance to go to Marseille in France and visit Vatel Switzerland alumni, Romain Nicoli. He has become the Deputy Director of Marketing Strategies at Chef Gerald Passedat’s 3* Michelin group.Read more
The second year International Bachelor Class wrap up their Communications course through theatrical plays.Read more
The International Bachelor Class say their good byes after 3 years at Vatel Switzerland!Read more
Let’s shred some powder!Read more
The Fairmont Montreux Palace recruits at Vatel SwitzerlandRead more
Vatel Switzerland’s newest Event Ambassador reaches the summit!Read more
Florence Delhaise, class of 2015 has won the 2017 Bucherer Trophy for the best receptionist in SwitzerlandRead more
Three of our 3rd year students of the international class worked during their last practical week in order to gather students with their families around one royal family table, to enjoy a lovely dinner with a warm cozy atmosphere.Read more
Cynthia Abi Khalil and Antoine Swaelus, 2nd year students of the bachelor international class, worked during 5 weeks of their practical courses to organize the gastronomic fortnight Vatel international cuisine under the theme of Belgium.Read more
Laura Pasquier explains her latest internship opportunityRead more
Vatel Switzerland had the honor to welcome the members of the executive management of the prestigious luxury hotel chain for the placement of trainees and the recruitment of their future international executives for their 5* Hotel in Paris.Read more
MBA student, Aubane Rietsch, made her dreams come true by obtaining the position of Sales and Marketing Trainee.Read more
Une sélection d’étudiants de Vatel Martigny se sont distingués par leurs compétences à l’occasion du plus grand meeting aérien de Suisse organisé du 15 au 17 septembre 2017.Read more