In April, 2016 she decided to found her own company with the aim of helping other professionals do the same in the Dubaian market. How did she do this? She’ll tell us more.
What made you want to go to Vatel what memories do you have?
The reputation the School had in magazines attracted me and the testimonials from alumni who succeeded all over the world reinforced this, as well as Vatel’s global outreach.
I’ve got great memories of the time I spent at school because this really helped me learn the tricks of the trade and appreciate our French know-how. The weeks that we spend doing practical application help us become familiar with all the departments and understand how they all work together.
Our internships give us great professional experience and are truly a springboard for our future careers.
How did this opportunity of working in Dubai come about?
When I was doing my final internship at the Saint Tropez Villa Belrose 5* Hotel, I met a client who wanted to organize his wedding there. I went back to Nimes to finish up by MBA Vatel and just a few weeks later the Hotel Manager gave me the opportunity to come back and work as the Villa’s Sales and Marketing Manager.
I took the job and started working with the hotel’s team again. This is how I was able to contact the customer who I had met during my internship for his wedding.
As we had spoken together often, he knew that I wanted to work abroad and understood this well, as he himself was an expatriate in Dubai.
He set up a challenge for me: if his wedding was a success, he’d help me find a job in the Emirates. The wedding took place in May, and in August, the Novotel World Trade Center contacted me to work as their Guest Relations Manager.
Can you tell us about the hotel and what you do there?
With 412 rooms, the hotel is part of a complex that includes the Ibis World Trade Center (210 rooms), located on the other side of the World Trade Center.
As the Guest Relations Officer, I had to make sure that our clients were not having any problems and that their stay with us was going seamlessly.
I prepared for the new arrivals of the day - especially for the VIPS - and took care of their requests: all types of birthday or anniversary parties, rooms for families, excursions, restaurant reservations, etc.
I worked closely with all the hotel’s different departments who helped me achieve total customer satisfaction on a daily basis.
During the day, from 8:00 to 6:00, I was in charge of customer “complaints.” I was the Duty Manager, who is the go-to person for any crisis situations, whether they are human, material, environmental or anything else.
I not only had to make the right decisions, I had to make them quickly.
What do the people in the Emirates think of French people?
We are seen by others as being distinguished and elegant people. Because of this great respect, French people are promoted to high-responsibility jobs even faster.
And this is a true asset for anyone who wants to launch a company in the United Arab Emirates. This is why I created my company to help those who want to launch their own company here.
We help them chose their activity so we can assist them later on in their administrative paperwork with the government. After that, depending on the activity or budget allocated, we’ll advise them to create different kinds of companies: Offshore, Local or Free-zone.
Without the shadow of a doubt, the years I spent working in hotels and at Vatel have helped me to:
All of this knowledge that had turned into a skill set has helped me create Hangora Consultancy, my own company, and its vision and values, that I’m proud to convey to my team members each and every day.
On Monday morning, 80 new students arrived at Vatel Switzerland. The intake week was the occasion for these fresh new Bachelors to discover the school, the area, and to well prepare themselves for the academic semester ahead.Read more
September marks the return of our 2nd and 3rd year students from their internships. We talk to one of them to get the scoop on their experience!Read more
On September 1st, on Vatel Switzerland’s campus, 86 newly graduated Vatelians, received their diplomas by the famous Swiss Mountaineer, Mr. Jean Troillet.Read more
On Friday the 15th of June, after a week of exams for Bachelor students, everyone gathered for the memorable and lively Gala night for Vatel Switzerland.Read more
Vatel Switzerland’s gastronomic fortnight takes us to the flavors of Singaporean cuisine.Read more
The file submitted this spring to the SEFRI (State Secretariat of Education, Research and Innovation) has been well received with a seal of approval for the "École Supérieure" accreditation.Read more
Vatel Switzerland student Naika, participates in one of Switzerland’s most famous mountaineering ski races organized every two years by the Swiss Armed forces.Read more
Le 29 avril prochain, nos étudiants accompagnés de leur professeur vont s’élancer sur le 20KM de Lausanne. Une bonne raison de récolter des fonds pour une association !
Last week our MBA graduating students had to put on their entrepreneurial thinking caps to present their year-end projects.Read more
Vatel Switzerland 3rd year students get acquainted and cozy at the newest Oenopark !Read more
We took the time to catch up with third year Bachelor student, Dimitri Guillton, and find out his enriching experience at the St.Regis Bora Bora Resort and Spa ***** as a Concierge.Read more
This week we had the chance to go to Marseille in France and visit Vatel Switzerland alumni, Romain Nicoli. He has become the Deputy Director of Marketing Strategies at Chef Gerald Passedat’s 3* Michelin group.Read more
The second year International Bachelor Class wrap up their Communications course through theatrical plays.Read more
The International Bachelor Class say their good byes after 3 years at Vatel Switzerland!Read more
Let’s shred some powder!Read more
The Fairmont Montreux Palace recruits at Vatel SwitzerlandRead more
Vatel Switzerland’s newest Event Ambassador reaches the summit!Read more
Florence Delhaise, class of 2015 has won the 2017 Bucherer Trophy for the best receptionist in SwitzerlandRead more
Switzerland is the core of global finance and training in hotel management making it well recognized as a reputable Swiss institution.
Vatel Switzerland located in Martigny has decided to combine these two elements with a new MBA Specialization. Starting in November 2017, Vatel Switzerland will be conducting their new 3 semester program in Financial Management.Read more