"A long time ago, back in 2002, a Vatel Paris 2000 alumnus, I left Paris to go to Asia. It was the beginning of my career where I would work in six countries: in Cambodia, in Laos, in Bali, and in Thailand, in particular for the Orient-Express Group as their General Manager. At that time I was young and a bit mad. My role, and that of the task force that accompanied me from one hotel to another and without them I was helpless, was to reinvigorate and boost well known hotels and resorts. I loved this job, and still do today. If you don’t love what you do 100%, it’s useless to continue doing it.
Asia and its resorts fulfilled me beyond anything I had hoped for. And then one day, when I had been working on business tourism in China, my wife and three children urged me to get back on the road again.
In Mauritius, I fell in love with the ideal hotel: the site, the personnel, the size, everything was perfect.
In my opinion Mauritius is one of the global capitals in hospitality excellence. The infrastructure and strong governmental support are there. And above all, there are the Mauritians, with their innate sense of hospitality.
But Mauritius already has a hundred 4 and 5-star hotels.
So how could I stand out and impose myself to peers who objectively share the same strengths and also have high-quality and luxury hotels and services?
Our first asset: our hotel, LUX* Le Morne, has a remarkable location. It’s in a Unesco World Heritage site, on an exceptional beach in front of a beautiful mountain, which is the island’s emblem. Mother Nature has given us this environment, and it’s up to us to make the most of it by cultivating the beauty of this area, its well-being, time available for contemplation and moments of conviviality we spend with our guests. And that’s where our second asset comes in: our personnel.
Our guests are often demanding, which is understandable. Occasionally one of them will complain and I go to see the crew members concerned by this complaint. You have to help them then, of course to reach the level of excellence expected by the guests, but also so they’re not personally shaken up, and I have to put this criticism into a professional context. In LUX* Le Morne, I want my crew members to feel that they’re also “celebrating their own lives.”
It’s not by mere luck that our group was officially classified last year as coming in first place in the “great places to work” in Mauritius. The feeling of owning a project, a culture, a strategy, this all shapes the success a hotel will have.
And it’s up to us, decision-makers in hospitality and restaurant services, to give our jobs a reputation for excellence which makes all the difference. In Mauritius, where tourism is both an art of fine living as well as a key resource, I observe the world and Europe, where I come from. We have to rethink the image our jobs have. They’re not just ‘summer jobs’ for students, but rather jobs for experts and impassioned people.
Vatel, without the shadow of a doubt, brings an efficient remedy to the crisis of vocations in the hospitality industry. Our school his helping boost the image of the hospitality industry to young students, and we know how successful this has been. In Mauritius for instance, the impact of the beautiful Vatel School here on the image of our profession is exceptional.
But everyone must assume their responsibilities: schools, decision-makers, governments, and professional associations. We’re all responsible for our future.”
Jeremie de Fombelle has always loved resorts and has seen many of them, before coming to Mauritius. And this is where he really fell in love! But economic competition is stiff. How can you stand out, if not by the quality of your management?Read more
Vincent Mattera, Food & Beverage Director at the "3 Couronnes Hotel" in Vevey, gives us his point of view on his relationship with Vatel Switzerland and working with our students.Read more
On February 28th and over a month and a half of work, the Hotel Vatel and Vatel Switzerland inaugurated the new student learning ground; the Vatel Restaurant.Read more
A graduate of the class 2015 from Vatel Switzerland, Romanian alumna, Ioana Anghel today works in Dubai and is living her dream, working in the luxury hotel industry. She currently works as the Sales Director at the Kempinki Hotel.Read more
A professor of marketing, corporate promotion and negotiation, Sophie Lot loves adult education and teaches at Vatel Switzerland.Read more
Thanatat Boonpeng: a young Vatel graduate at Siam Kempinski Hotel Bangkok.Read more
Every day, Vatel students and instructors prepare for class, study, and fan the flames of their curiosity, thanks to the cutting-edge digital library provided by the ScholarVox platform. Come right this way for digital access to knowledge!Read more
Like every year, the school organizes several Open Day’s annually and invites you to meet with students, professors, management as well as the admissions team. This opportunity is to discover the campus as well as the Vatel Spirit!Read more
During the Vatel Switzerland MBA specialization, students had the opportunity to launch an entrepreneurship project and also use their expertise in providing their services to Swiss companies.Read more
Mrs. Conchon, a Marketing teacher at Vatel Switzerland, went with her 2nd year students to Verbier, the famous ski resort in Switzerland. This was the occasion to meet professionals in the tourism and hospitality sector.Read more
New ideas, enthusiasm, the desire to embrace a gourmet universe: Jerome Ferrer’s story has all the ingredients that inspire the best “success stories” to strategy professors!Read more
The hospitality and tourism industries are particularly concerned by sustainable development. And what if Vatel alumni played a key part in this transition towards more environmentally friendly hotel management?Read more
Travel broadens the mind, as the old saying goes. It also leads to unconventional restaurants. Let’s meet two Vateliens who founded Le Kaya Restaurant in Tignes.Read more
Besides having a Bachelor or an MBA Vatel, what does being a Vatelien mean?Read more
Throughout their entire careers, Vatel alumni remain in touch with their schools. This is also true for Kevin Tessieux, who has never forgotten that he was also once a student, and who now shares this knowledge with students today.Read more
The “Vatel Switzerland’s Student Life” activities make their graceful return thanks to its new president: Logan Grand.Read more
Chahrazade Baroudi, a Vatelien since 2013, describes her job as Marketing and Communication Manager in IDAM, Alain Ducasse’s restaurant on the top floor of the Doha Museum of Islamic Art, in Qatar.Read more
Going on two years now, the Jospeh Favre Grand Prix is the meeting point for Swiss Gourmet. Once again, our students had the opportunity to participate.Read more
In a vine growing region like Valais, Vatel Switzerland had to, of course create its own wine. In part of the courses “Vintage wines”, students aren’t just learning theory but are taking action.Read more
Future hospitality professionals, welcome to Vatel’s 100% management simulation serious game! For an entire week and on three continents, MBA students met the challenge of managing a 4-star hotel and a resort in the Indian Ocean. The winners are...Read more
Who is Gaelle Garnier, the new manager of the network of 35,000 Vatel alumni throughout the world? Let’s meet a Vatelien who works with Vateliens!Read more
The 25th Eurhodip conference, which Vatel took part in, took place in Croatia. Targeting responsible tourism, this conference allowed participants to have more information on opening higher education courses in the field of sustainable development.Read more
Designed to address the needs of the global hospitality industry, the Marco Polo program strengthens the international profile Vatel students have and has just received the prestigious Best Innovation in an Educational Program Award.Read more
Announced a few months ago, Vatel was undergoing the steps to becoming accredited as an “Ecole Supérieure”. As of October 12th 2018, it has successfully achieved this accreditation!Read more
As part of its "tea, wine and culinary art" event, the Swiss Dojo Center opened its doors to students from Vatel Switzerland for a week of discovering the Valais region as well as various distinct flavors that tea, wine and gastronomy have to offer.Read more
In early September, the MBA students specializing in "Finance & Project Development" have made their return. We went to meet one of them and got some feedback.Read more
Graduated in 2011, Alexis Bouche began his career in England. Six years later, he returned to France and is now the Sales Manager of the 5-star hotel, Villa Maïa.Read more
Nearly 40 years old, and now 50 campuses in 32 different countries: Vatel Group opened its first school in Paris and is continuing to grow and duplicate its innovative educational concept in schools abroad.Read more
Trained at Vatel Nimes ten years ago, Chloe Wu has a brilliant career in China. She no longer works in the hospitality industry, but has not forgotten her passion of hospitality and service...Read more
Vatelalumni.com, free and connected to your LinkedIn profile, will soon be one of your favorite internet sites!
The Vatel International Research Center in Hotel and Tourism Managementhas just published the 10th edition of its Journal, which targets research and reflections on changes taking place in the hospitality and tourism industries.Read more
Curiosity, humility, team spirit... A Vatelien shares his commitment to values his school transmitted to him.
The same international spirit that students have Vatel and 4 students in nursing undertake a humanitarian project in Madagascar.Read more
A traveler - salesman - ambassador, Marco Polo introduced Asia, at that time nearly unknown, to Europe. This inspirational fate has given its name to Vatel’s international exchange program, where students can study at another Vatel campus for a year.Read more
The most senior representatives in the international hospitality industry give Vatel the Best School Hospitality Award. An entire profession thus acclaims them.Read more
Learning the skills needed to be a manager, quick employability, international careers... Vatel, the passport that gets you hired. See the video.Read more
September marks the return of our 2nd and 3rd year students from their internships. We talk to one of them to get the scoop on their experience!Read more
On Monday morning, 80 new students arrived at Vatel Switzerland. The intake week was the occasion for these fresh new Bachelors to discover the school, the area, and to well prepare themselves for the academic semester ahead.Read more
On September 1st, on Vatel Switzerland’s campus, 86 newly graduated Vatelians, received their diplomas by the famous Swiss Mountaineer, Mr. Jean Troillet.Read more
The 5th edition of the Graduation Ceremony takes off with a prestigious sponsorship and this year’s Event Ambassador, Mr. Leonard Gianadda.Read more
On the special occasion of the launch of Vatel Switzerland’s new MBA Program, Marc Forestier, the Program Director and graduate of HEC Paris, gave us an interview.Read more
Vatel Switzerland is launching it's new MBA specialization Finance.Read more
After two days of auditing, the Vatel School in Martigny received the Swiss Eduqua label, recognizing its certification as a continuing educational institution.Read more
Human Resources Director of one of the most beautiful Swiss Palaces, Florence Vialletel talks about her professional experiences, and Vatel students that she recruits for internships.Read more
Robin Beney and Matthias Le Large, two 3rd year students, came in first place in the annual creative challenge of the Ecole Hôtelière de Lausanne out of over 40 participating hospitality management schools.Read more
A professor of hospitality management, restaurant services and tourism management for over 28 years, Pat Golden-Romero teaches MBA Vatel courses at Vatel San Diego, USA.Read more
Followed by her studies at Vatel Switzerland, one of our students was selected to participate in a training program by one of the most renowned hotel groups within the industry, Intercontinental Hotel Group (IHG).Read more
On Friday the 15th of June, after a week of exams for Bachelor students, everyone gathered for the memorable and lively Gala night for Vatel Switzerland.Read more
Vatel Switzerland’s gastronomic fortnight takes us to the flavors of Singaporean cuisine.Read more
The file submitted this spring to the SEFRI (State Secretariat of Education, Research and Innovation) has been well received with a seal of approval for the "École Supérieure" accreditation.Read more
Vatel Switzerland student Naika, participates in one of Switzerland’s most famous mountaineering ski races organized every two years by the Swiss Armed forces.Read more
Last week our MBA graduating students had to put on their entrepreneurial thinking caps to present their year-end projects.Read more
In the French speaking part of Switzerland known as the Swiss Romande, each year in Lausanne, the « Forum of 100 characters of Switzerland” is organized with the aim of discussing the country’s future.Read more
Vatel Switzerland 3rd year students get acquainted and cozy at the newest Oenopark !Read more
We took the time to catch up with third year Bachelor student, Dimitri Guillton, and find out his enriching experience at the St.Regis Bora Bora Resort and Spa ***** as a Concierge.Read more
This week we had the chance to go to Marseille in France and visit Vatel Switzerland alumni, Romain Nicoli. He has become the Deputy Director of Marketing Strategies at Chef Gerald Passedat’s 3* Michelin group.Read more
The second year International Bachelor Class wrap up their Communications course through theatrical plays.Read more
The International Bachelor Class say their good byes after 3 years at Vatel Switzerland!Read more
Let’s shred some powder!Read more
The Fairmont Montreux Palace recruits at Vatel SwitzerlandRead more
Vatel Switzerland’s newest Event Ambassador reaches the summit!Read more
Florence Delhaise, class of 2015 has won the 2017 Bucherer Trophy for the best receptionist in SwitzerlandRead more
Three of our 3rd year students of the international class worked during their last practical week in order to gather students with their families around one royal family table, to enjoy a lovely dinner with a warm cozy atmosphere.Read more
Cynthia Abi Khalil and Antoine Swaelus, 2nd year students of the bachelor international class, worked during 5 weeks of their practical courses to organize the gastronomic fortnight Vatel international cuisine under the theme of Belgium.Read more
Laura Pasquier explains her latest internship opportunityRead more
Vatel Switzerland had the honor to welcome the members of the executive management of the prestigious luxury hotel chain for the placement of trainees and the recruitment of their future international executives for their 5* Hotel in Paris.Read more
MBA student, Aubane Rietsch, made her dreams come true by obtaining the position of Sales and Marketing Trainee.Read more
Une sélection d’étudiants de Vatel Martigny se sont distingués par leurs compétences à l’occasion du plus grand meeting aérien de Suisse organisé du 15 au 17 septembre 2017.Read more