NEW JOBS FOR VATELIENS: Jeremie Zeitoun is now Hotel Relations Manager at Egencia (Expedia).
At Expedia since June, 2015, as the Market Associate, Jeremie is going to tell us more about the new types of relationships he has with his partners and his new daily challenges.
“Ever since I was a little kid, I’ve really been touched by everything relating to human relationships. That’s the reason why I did a degree qualifying me to work in summer camps for children - BAFA.
I found out that I really loved organizing events, strategy and making other people happy. So going to Vatel and working in hospitality and tourism was really what I wanted to do.This was a very well-known school, one that people recommended to me.
In addition to that, I liked the concept where theoretical courses were followed by practical work. These were great years and I’ve got lots of fond memories of them.”
“Vatel taught me the codes in our line
of work and transformed me”
“Professional applications taught me the correct gestures and taught me how to excel. For my first year I went to the Hotel de Sers, a five-star luxury hotel on the Champs Elysees. After having spent four months at the Front Desk and in the restaurant, I wanted to stay at that hotel, and I still am in contact with all the team members.
And then I went to Ireland, where I spent four months in the gourmet restaurant of the Adare Manore 5* and after that in the United States for a year, at the Setai Miami Beach, as a Runner and then as the Captain.
In each of these internships, Vatel was not only known, but considered as a benchmark. That’s why I was able to be quickly considered as the team leader and why all the Vatel alumni who worked in the same hotel or in the same city helped me out.”
“I quickly became aware that Vatel was not only a network of different schools, but first and foremost, a network of men and women present all over the world.”
After that I worked in the restaurant of the Parisian palace Plaza Athenee, as the Assistant Restaurant Manager when I was an intern. I then became aware that in the hospitality industry, 550 employees make up one large family.
Then, I changed jobs and started working in the Front Office and Guest Relations in the Hotel Intercontinental Paris Avenue Marceau to have a new experience and to start making strategic decisions. I’d always tried to make my customers happy when they went to my restaurant. And here the only difference was that they were at the hotel.
I always try to wow my customers, to consider each of them as an individual, in order to meet all of their expectations. I try to understand them, to put myself in their shoes, to think about what would make them happy.
Working at the Hotel du Louvre as the Duty Manager and the Guest Relations Manager was a fantastic experience where I learned how to make decisions and be accountable for them.
“After having spent a year at the Hyatt, I was contacted for a job in Expedia’s Parisian branch. I was pretty scared to leave the atmosphere in the hotel while at the same time awfully excited about the strategic dimensions this job would entail. I took my time, met the employees, assessed the opportunity and decided to go for it.
No regrets at all! Each day brings a new challenge and the people surrounding me are all very creative and pro-active. Here I found out how to create partnerships and establish long term relationships with hotels. Now my quest for customer satisfaction is with partners, for whom my hands-on experience really boosts the comprehension of their issues.
My job consists in:
Expedia has a very motivating management style: team work, solidarity, and helping others are what this is all about and this makes us want to excel in everything we do and support all other team members.
I want to continue to keep learning in this company, which is also expanding every single day. My managers trust me and prove this to me every day, as they allow me to take a lot of initiatives.”
The hospitality and tourism industries are particularly concerned by sustainable development. And what if Vatel alumni played a key part in this transition towards more environmentally friendly hotel management?Read more
Travel broadens the mind, as the old saying goes. It also leads to unconventional restaurants. Let’s meet two Vateliens who founded Le Kaya Restaurant in Tignes.Read more
Besides having a Bachelor or an MBA Vatel, what does being a Vatelien mean?Read more
Throughout their entire careers, Vatel alumni remain in touch with their schools. This is also true for Kevin Tessieux, who has never forgotten that he was also once a student, and who now shares this knowledge with students today.Read more
The “Vatel Switzerland’s Student Life” activities make their graceful return thanks to its new president: Logan Grand.Read more
Chahrazade Baroudi, a Vatelien since 2013, describes her job as Marketing and Communication Manager in IDAM, Alain Ducasse’s restaurant on the top floor of the Doha Museum of Islamic Art, in Qatar.Read more
Going on two years now, the Jospeh Favre Grand Prix is the meeting point for Swiss Gourmet. Once again, our students had the opportunity to participate.Read more
In a vine growing region like Valais, Vatel Switzerland had to, of course create its own wine. In part of the courses “Vintage wines”, students aren’t just learning theory but are taking action.Read more
Future hospitality professionals, welcome to Vatel’s 100% management simulation serious game! For an entire week and on three continents, MBA students met the challenge of managing a 4-star hotel and a resort in the Indian Ocean. The winners are...Read more
Who is Gaelle Garnier, the new manager of the network of 35,000 Vatel alumni throughout the world? Let’s meet a Vatelien who works with Vateliens!Read more
The 25th Eurhodip conference, which Vatel took part in, took place in Croatia. Targeting responsible tourism, this conference allowed participants to have more information on opening higher education courses in the field of sustainable development.Read more
Designed to address the needs of the global hospitality industry, the Marco Polo program strengthens the international profile Vatel students have and has just received the prestigious Best Innovation in an Educational Program Award.Read more
Announced a few months ago, Vatel was undergoing the steps to becoming accredited as an “Ecole Supérieure”. As of October 12th 2018, it has successfully achieved this accreditation!Read more
As part of its "tea, wine and culinary art" event, the Swiss Dojo Center opened its doors to students from Vatel Switzerland for a week of discovering the Valais region as well as various distinct flavors that tea, wine and gastronomy have to offer.Read more
In early September, the MBA students specializing in "Finance & Project Development" have made their return. We went to meet one of them and got some feedback.Read more
Graduated in 2011, Alexis Bouche began his career in England. Six years later, he returned to France and is now the Sales Manager of the 5-star hotel, Villa Maïa.Read more
Nearly 40 years old, and now 50 campuses in 32 different countries: Vatel Group opened its first school in Paris and is continuing to grow and duplicate its innovative educational concept in schools abroad.Read more
Trained at Vatel Nimes ten years ago, Chloe Wu has a brilliant career in China. She no longer works in the hospitality industry, but has not forgotten her passion of hospitality and service...Read more
Vatelalumni.com, free and connected to your LinkedIn profile, will soon be one of your favorite internet sites!
The Vatel International Research Center in Hotel and Tourism Managementhas just published the 10th edition of its Journal, which targets research and reflections on changes taking place in the hospitality and tourism industries.Read more
Curiosity, humility, team spirit... A Vatelien shares his commitment to values his school transmitted to him.
The same international spirit that students have Vatel and 4 students in nursing undertake a humanitarian project in Madagascar.Read more
A traveler - salesman - ambassador, Marco Polo introduced Asia, at that time nearly unknown, to Europe. This inspirational fate has given its name to Vatel’s international exchange program, where students can study at another Vatel campus for a year.Read more
The most senior representatives in the international hospitality industry give Vatel the Best School Hospitality Award. An entire profession thus acclaims them.Read more
Learning the skills needed to be a manager, quick employability, international careers... Vatel, the passport that gets you hired. See the video.Read more
September marks the return of our 2nd and 3rd year students from their internships. We talk to one of them to get the scoop on their experience!Read more
On Monday morning, 80 new students arrived at Vatel Switzerland. The intake week was the occasion for these fresh new Bachelors to discover the school, the area, and to well prepare themselves for the academic semester ahead.Read more
On September 1st, on Vatel Switzerland’s campus, 86 newly graduated Vatelians, received their diplomas by the famous Swiss Mountaineer, Mr. Jean Troillet.Read more
The 5th edition of the Graduation Ceremony takes off with a prestigious sponsorship and this year’s Event Ambassador, Mr. Leonard Gianadda.Read more
On the special occasion of the launch of Vatel Switzerland’s new MBA Program, Marc Forestier, the Program Director and graduate of HEC Paris, gave us an interview.Read more
Vatel Switzerland is launching it's new MBA specialization Finance.Read more
After two days of auditing, the Vatel School in Martigny received the Swiss Eduqua label, recognizing its certification as a continuing educational institution.Read more
Human Resources Director of one of the most beautiful Swiss Palaces, Florence Vialletel talks about her professional experiences, and Vatel students that she recruits for internships.Read more
Robin Beney and Matthias Le Large, two 3rd year students, came in first place in the annual creative challenge of the Ecole Hôtelière de Lausanne out of over 40 participating hospitality management schools.Read more
A professor of hospitality management, restaurant services and tourism management for over 28 years, Pat Golden-Romero teaches MBA Vatel courses at Vatel San Diego, USA.Read more
Followed by her studies at Vatel Switzerland, one of our students was selected to participate in a training program by one of the most renowned hotel groups within the industry, Intercontinental Hotel Group (IHG).Read more
On Friday the 15th of June, after a week of exams for Bachelor students, everyone gathered for the memorable and lively Gala night for Vatel Switzerland.Read more
Vatel Switzerland’s gastronomic fortnight takes us to the flavors of Singaporean cuisine.Read more
The file submitted this spring to the SEFRI (State Secretariat of Education, Research and Innovation) has been well received with a seal of approval for the "École Supérieure" accreditation.Read more
Vatel Switzerland student Naika, participates in one of Switzerland’s most famous mountaineering ski races organized every two years by the Swiss Armed forces.Read more
Last week our MBA graduating students had to put on their entrepreneurial thinking caps to present their year-end projects.Read more
In the French speaking part of Switzerland known as the Swiss Romande, each year in Lausanne, the « Forum of 100 characters of Switzerland” is organized with the aim of discussing the country’s future.Read more
Vatel Switzerland 3rd year students get acquainted and cozy at the newest Oenopark !Read more
We took the time to catch up with third year Bachelor student, Dimitri Guillton, and find out his enriching experience at the St.Regis Bora Bora Resort and Spa ***** as a Concierge.Read more
This week we had the chance to go to Marseille in France and visit Vatel Switzerland alumni, Romain Nicoli. He has become the Deputy Director of Marketing Strategies at Chef Gerald Passedat’s 3* Michelin group.Read more
The second year International Bachelor Class wrap up their Communications course through theatrical plays.Read more
The International Bachelor Class say their good byes after 3 years at Vatel Switzerland!Read more
Let’s shred some powder!Read more
The Fairmont Montreux Palace recruits at Vatel SwitzerlandRead more
Vatel Switzerland’s newest Event Ambassador reaches the summit!Read more
Florence Delhaise, class of 2015 has won the 2017 Bucherer Trophy for the best receptionist in SwitzerlandRead more
Three of our 3rd year students of the international class worked during their last practical week in order to gather students with their families around one royal family table, to enjoy a lovely dinner with a warm cozy atmosphere.Read more
Cynthia Abi Khalil and Antoine Swaelus, 2nd year students of the bachelor international class, worked during 5 weeks of their practical courses to organize the gastronomic fortnight Vatel international cuisine under the theme of Belgium.Read more
Laura Pasquier explains her latest internship opportunityRead more
Vatel Switzerland had the honor to welcome the members of the executive management of the prestigious luxury hotel chain for the placement of trainees and the recruitment of their future international executives for their 5* Hotel in Paris.Read more
MBA student, Aubane Rietsch, made her dreams come true by obtaining the position of Sales and Marketing Trainee.Read more
Une sélection d’étudiants de Vatel Martigny se sont distingués par leurs compétences à l’occasion du plus grand meeting aérien de Suisse organisé du 15 au 17 septembre 2017.Read more